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FAQs
| Shopper |
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| Q. |
Who is eligible to shop at LFI Webstore? |
| A. |
All members and non-members are welcome to purchase from our LFI Webstore. Please note that all deliveries are only available to Singapore addresses only. |
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| Q. |
How do I become a member of LFI? |
| A. |
Please dial our LFI hotline (6842 4329) from 12pm ?9pm to enquire on member application. |
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| Q. |
What are the benefits of being a member? |
| A. |
Members will enjoy member prices on all our products. |
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| Q. |
I am a LFI member, how do I enjoy the member price? |
| A. |
The system will recognize you as a member once you login with the given member抯 ID and login password. |
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| Q. |
I have lost my password, how do I retrieve it? |
| A. |
Click on 慺orgotten password?link and your password will be sent to you via sms or email. |
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| Delivery |
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| Q. |
I have made a purchase; when will I receive my products? |
| A. |
Delivery is by Singpost and will reach your home between 1pm to 6pm, Mondays to Fridays. |
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| Q. |
I have missed the first delivery of the products. What should I do? |
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Singpost will drop a delivery note at your house and you can call Singpost to arrange for a 2nd delivery attempt. |
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| Q. |
Do I have to pay for the delivery charges? |
| A. |
No, delivery is free of charge to you. |
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| Q. |
I am not staying in Singapore, am I eligible to purchase the product? |
| A. |
No. Delivery is strictly within Singapore only. Overseas delivery will be made available at a later stage. |
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| Payment |
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| Q. |
Can I purchase with cash or nets via the webstore? |
| A. |
No, payment is strictly by credit card only. Alternatively, you can visit our LFI showroom for cash or nets payment. Please refer to our outlet location. |
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| Q. |
Are there any other charges upon delivery? |
| A. |
No, delivery is free. |
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